QUOTATION EXPIRY: Because of fluctuating costs, quotations will apply for three months only.
DELIVERY TERMS: Usually by return. Customers will be notified if a delay of more than 7 days is anticipated. Strictly cash with order, except to approved accounts. Written, Verbal, Fax, and E-mail orders .
PAMENT TERM : Usually we only accept T/T in advance or L/C at sight.
CURRENCY POLICY: Usually we will only accept payment in US dollars but other currency is also possible.
GUARANTEE: Hisuns Outdoor materials are top quality, the best available, and are examined carefully before despatch. Nevertheless a full refund of the purchase price (not including postage and packing) will be given on any goods returned to us undamaged and uncut, providing that this is within 21 day from the date of despatch from our premises.
NO CLAIMS FOR SHORTAGES OR DAMAGES WILL BE ENTERTAINED UNLESS NOTIFIED IN WRITING WITHIN 10 DAYS OF DESPATCH.

DISCOUNTS :Available for trade and bulk customers. Please enquire for details.
MAKING-UP HINTS: A sheet containing useful hints and tips is included with each order.
ADVICE: We believe that almost 20 years experience has given us a wide ranging knowledge in the variety of specialist outdoor materials available and under development. Likewise we feel able to advise impartially on the uses for which they are most suitable. Our knowledge and experience are at your disposal, please do not hesitate to ask us.

Any of your special questions, We will try to reply as soon as possible.